Unfortunately, just about everything having to do with security clearances is a big s#%@ show right now. Ever since the big data breach at OPM everything pretty much ground to a halt and has taken forever to get moving again. I spent 20 years in the Navy with a secret clearance, followed by a year and a half of unescorted access to a nuclear power plant, and I've been waiting over 8 months now on my clearance for the DOE to come through. That should have taken about 2 weeks, tops. If there is a discrepancy with something in his clearance paperwork, it will get addressed eventually and he will have the chance to clear up any discrepancies. My guess, from the information you have here, is that his paperwork got kicked back by someone in the review chain for some sort of minor discrepancy and it just hasn't been addressed by the investigator or whoever is responsible to resolve the issue. Your recruiter is pretty much in the same boat you're in as far as getting information. At the mercy of whoever is next in line for processing the clearance. They don't really have any way of getting information other than what is filtered down to them. It sucks, but that's just the way it is. My advice is just hang in there. As long as he doesn't have a criminal record, or anything else detrimental, it will come through eventually. It's just a matter of time. Take this as your first lesson in "Hurry Up and Wait."